• Pricing
• Measuring
• FAQs
• Shipping & Warranty

FAQs

“Why buy plantation shutters from Custom Shutters.com?”
Quite simply, custom made wood shutters are expensive. We build all of our plantation shutters at our own facility. There are no middlemen, and we ship straight to you, so you truly get factory-direct prices. Other dealers simply can’t compete, as there is no markup. You get the same amazing plantation shutters, for less.

“What Are Your Plantation Shutters Made From?”
While there are many new ‘fake wood’ alternatives used in shutter construction, wood remains the most stable, durable and versatile material for shutter manufacture. We use a premium grade North American Basswood that ensures maximum stability and avoids any movement or cracking when the shutters are installed in your home, providing you with a higher quality product than most of our competitors.

“How are your plantation shutters supplied?”
Your shutters are shipped directly to you, ready to install with easy-to-follow mounting instructions AND free mounts supplied. What could be easier?

“Sounds Great – Can You Come and Give me a Quote?”
We are always happy to consult with our customers, but we can only extend our Internet pricing to those customers that order online or over the phone.

If you do have a complicated plantation shutter installation or do not feel happy measuring and installing yourself we recommend you call us on 1.800.944.1021 to discuss any issues before ordering. We want to ensure that your purchase goes as smoothly as possible.

“How do I Order?”
Simply follow the online ordering process which takes you through a handful of easy steps to order your new shutters. Click here to begin.

“How Long Does Delivery Take?”
From order placement to delivery, we aim to meet the following timelines:

• Stock Shutters: 3 weeks
• Custom Shutters: 3-5 weeks

We strive to deliver your plantation shutters in the quickest timeframe possible. However we will never compromise the quality of your product and rush the manufacture of the product.

“How Can I Pay?”
Call us on 1.800.944.1021 and give us your card details over the phone.

“Can I return the Shutters if I Don’t Like Them?”
Unfortunately, as all plantation shutters are custom made specifically for your windows, we cannot accept any returns.

“Do the Wood Shutters Come With a Guarantee?”
Yes – all of our wood shutters carry a standard guarantee against any defects in workmanship and materials

“So What’s the Catch?”
There is no catch. You get fantastic looking plantation shutters that are simple to install along with easy to follow instructions. All for a fraction of the cost of wooden ‘company installed’ shutters.